Jennifer Hale (born January 1, 1972) is a Canadian-American actress best known for her work in video game franchises including Baldur's Gate, Mass Effect, Metroid Prime, Metal Gear Solid, Spider-Man, BioShock Infinite, and Star Wars: Knights of the Old Republic. In 2013, she was recognized by Guinness World Records for "the most prolific videogame voice actor (female)".
In addition to video games, Hale provides the voice for a number of cartoons including Where on Earth is Carmen Sandiego, The Real Adventures of Jonny Quest, The Powerpuff Girls, Codename: Kids Next Door, All Grown Up!, Rugrats, The Grim Adventures of Billy & Mandy, Brandy & Mr. Whiskers, Avatar: The Last Airbender/The Legend of Korra, and Totally Spies! She has provided the voice of Cinderella and Princess Aurora in various Disney Princess projects, including its direct-to-video sequels and merchandise.
Hale was born in Goose Bay, Labrador, Canada. Her mother was what she called "a wandering master's degree pursuer", and her stepfather was a microbiologist. In an interview with Tom Bissell of The New Yorker, she revealed that her biological father was an outdoorsman. She grew up in the American South, residing mainly in Montgomery and Birmingham, Alabama. When she was a teenager, she got a voice-over spot at a local radio station where she was paid 35 dollars just for talking. She studied at the Alabama School of Fine Arts where she was in the theatre department and had interests in being in a rock band: "I started doing voice-over to pay for life and a PA system and everything else, and ended up that just sort of took over, acting took over." While in high school she did more voice-over work for commercials and at age 17, she also worked as a production assistant. She attended Birmingham-Southern College, where she found the program's style was broader than what she wanted to do, and she was more interested in film acting than theatre acting; she graduated there with a business degree. She worked as an actress and continued doing voice-overs, commuting frequently between Birmingham and Atlanta, Georgia.
Her first big break in acting was in 1988 for the made-for-television movie A Father's Homecoming, which was a NBC movie of the week. She was also selected among a group of about six thousand girls in a nationwide search to be in several episodes of the Santa Barbara soap opera television series. After doing more regional work, she eventually moved to Los Angeles, where she took on sporadic guest roles typical for young actresses on shows such as Melrose Place, ER, and Charmed. Her first major voice-over role in cartoons was the main character Ivy in Where on Earth Is Carmen Sandiego? which was based on the computer game series. As it was her first cartoon, she sought extra classes and training. The show spanned multiple seasons until its final broadcast in 1999. Hale enjoyed the project and noted that it was one of the first network TV cartoons that met the educational requirements. Hale's next animation project was Skeleton Warriors where "there were ten cast members, of whom were girls, and we blew stuff up and cartoon maimed each other every week." The development of a tie-in video game for Carmen Sandiego gave her the opportunity to do her first ever voice-over for a video game. She describes her time with the game as a "really confusing experience" as it required a lot more lines and time than the show did. Her next major video game was with BioWare on their Baldur's Gate series on various roles, which would eventually lead to large roles in Mass Effect and other titles.
Hale has been involved in many other cartoons. In 1994, she was cast as Felicia Hardy/Black Cat in Spider-Man, the first in a long line of Marvel Comics characters she has voiced. She plays Cinderella and Princess Aurora in various Disney projects. In 2003, Hale voiced Mrs. Little in the short-lived Stuart Little: The Animated Series.
Hale has provided the voice of lead character Sam and rival character Mandy in the French and Canadian produced animated television series Totally Spies. In a 2004 interview, she said "I'm so happy that David (Michel, creator and producer), Jamie (Simone, voice director) and everyone gave me the opportunity to be part of the show, it's been one of my absolute favorite experiences." She describes Sam as "smart and adventurous, but now you see more of her wacky side and her girly side as well," and Mandy as a "total snot, which is fun too." She voiced the two characters as well as others for the show's six seasons and its feature movie.
She voiced Bastila Shan in Star Wars: Knights of the Old Republic and returned for a brief appearance in the sequel Star Wars: Knights of the Old Republic II – The Sith Lords. She later voiced the female version of Jaden Korr in Star Wars: Jedi Knight: Jedi Academy. In the BioWare MMOPRG Star Wars: The Old Republic, Hale voiced the Republic Trooper Female as well as the recurring NPC Jedi Grand Master Satele Shan. Hale also voiced Bastila Shan in cameo role during the game's Jedi Consular storyline. Hale interpreted the voices of Fall-From-Grace and Deionarra in the computer-role-playing-game Planescape: Torment. She is also known as the "voice" of Samus Aran in all three games in the Metroid Prime trilogy, providing grunts and screams as the player moves and takes damage. Hale is also known for playing several voices in the Metal Gear Solid series (Naomi Hunter in Metal Gear Solid and Metal Gear Solid 4: Guns of the Patriots, and Emma Emmerich in Metal Gear Solid 2: Sons of Liberty).
Hale was also the voice of Jean Grey in Wolverine and the X-Men and Marvel vs. Capcom 3: Fate of Two Worlds as well as a small role in Swat Kats. She also voiced British mercenary Jennifer Mui in Mercenaries: Playground of Destruction and Mercenaries 2: World in Flames. In 2011, she was the voice of Ms. Marvel (Carol Danvers) on Avengers: Earth's Mightiest Heroes. She provided the voice of Leah in Diablo III, and appeared as Rosalind Lutece in BioShock Infinite. Notably, Hale played the role of Krem, a trans man character in BioWare's Dragon Age: Inquisition.
Hale was selected to voice Commander Shepard, the main player character in the Mass Effect series. She had said that she is very invested in helping to "create" the stories of video games, though she herself is not a gamer. Although Hale does object to certain lines if they seem out-of-character in other works, she prefers not to mess with the words for Shepard and BioWare. Although reports showed that only 18% of players chose to play as a female Shepard in Mass Effect 2, vocal support for her character was high, leading to the fan-driven nickname "FemShep", and an e-mail campaign to put her character on the cover of Mass Effect 3. She was nominated for "Best Performance by a Human Female" at the 2010 Spike Video Game Awards, in 2012, she was nominated again for Mass Effect 3.
In an interview with The Geek Forge regarding her influences, Hale cited her peers in the voice acting world including Dee Baker, Frank Welker, Grey DeLisle, Tress MacNeille, Kath Soucie, April Winchell, and especially Phil LaMarr. She also admires the work of Edward James Olmos and Mary McDonnell in the Battlestar Galactica series, and Judi Dench's film and theater roles. Her peers and critics have noted her versatility in her roles: Michael Abbott, a professor at Wabash College who blogs about video games, said that she has made herself untraceable despite having voiced dozens of roles. Tom Bissell has noted that she has been referred as "a kind of Meryl Streep of the form". In another interview she said, "I love the anonymity. I could walk through Comic Con, and no matter how many people who might be a fan of what I do, we’re in proximity and no one knew. I’m invisible. If I’d have done as many on-camera roles as I’ve done voiceover I couldn’t go to the grocery store in peace." Hale also stated in the same interview that "as cheesy as it sounds, the player is the star of the game. That’s the beauty of games – that it’s you that inhabits it. It’s not about someone else, it’s about that you get to be that person, and if I do my job right, I as a person disappear. Your experience is primary."
Hale lives in the Los Angeles, California area. She has a son. She has several pets. She enjoys the outdoors and has mentioned that she might have become an architect, because she likes to redo houses. Although she voices in a lot of video games, she said that she did not play any until her interview with Tom Bissell for The New Yorker, where she played Mass Effect for the first time. She has mentioned that she was not even allowed to watch cartoons when she was a kid. Her hobbies include horses; she has mentioned being a part of the local evacuation response team that rescues them from advancing brush fires.